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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lucia Liu

Lucia Liu

September 28, 2024

5  out of  5
rating by Lucia Liu
"I highly recommend Natalie Sit at Karen Chow State Farm! After struggling to find an insurance company willing to cover my home due to its 20-year-old, well-maintained roof, I was frustrated. Despite having recently completed roof maintenance and confirming it was in good condition, many insurers insisted I replace the roof before they would issue a policy. Fortunately, I met Natalie at an event, and she turned everything around. She was incredibly professional, responsive, and efficient. Within just a few days, she helped me secure coverage with better terms and saved me a significant amount of money. I couldn’t be more grateful for her help!"
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Xuping Xu

September 26, 2024

5  out of  5
rating by Xuping Xu
"We had an extremely pleasant experience working with Natalie Sit. We recently moved to WA. After spending two days looking around for insurances, we found Karen's phone number online yesterday at noon. Natalie answered the call. We felt so welcomed talking to her. She is very patient, carefully listening to and addressing our questions and needs. Not only so, Natalie was prompt in sending us the quotes and following up with us. Late yesterday afternoon we decided to purchase insurances from State Farm. Natalie worked overtime till well after 6pm to make sure that all our binders, temporary ID cards, and policies were ready for us. Natalie is honest, helpful, and very personable. We would definitely recommend Natalie and Karen's office to our friends."
We responded:
"Thank you, Xuping for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Wenhong Zhu

September 26, 2024

5  out of  5
rating by Wenhong Zhu
"Karen is really patient to go over all details for me, and would like to try multiple different options in their system to save some money for us."
We responded:
"Thank you, Wenhong for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Kevin Chen

September 19, 2024

5  out of  5
rating by Kevin Chen
"The Agent’s name called Ivan. He is very professional, fair pricing strategy and have patient in answering helpful any question. Thanks a lot!"
We responded:
"Hello Kevin. Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
Profile photo of Su Shi

Su Shi

September 18, 2024

5  out of  5
rating by Su Shi
"Karen is a great agent. I was seeking for a new insurance to lower my annual premium cost, she walked me through the insurance policy carefully, explained in details, and helped me to save the annual premium cost with better coverage. Really appreciate all the great work so far, I am super satisfied with her professionalism and passion."
We responded:
"Thank you, Su for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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YI QIN

September 15, 2024

5  out of  5
rating by YI QIN
"Natalie has been incredibly helpful in assisting me with my insurance needs. She is always kind and patient, taking the time to address all my questions and concerns promptly, whether through email or over the phone. Each time I called, she ensured I received the help I needed right away. I truly appreciate her thoughtfulness in helping me find the ideal policy."
We responded:
"Hello Yi, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Tung-Keng Lee

Tung-Keng Lee

September 15, 2024

5  out of  5
rating by Tung-Keng Lee
"Just wanted to give a big thanks to Ana, my car and renter's insurance agent. She made getting insured easy and stress-free. Ana listened to what I needed and found the perfect coverage at a great price. She's friendly, professional, and really cares about her clients. If you need insurance, I highly recommend reaching out to her!"
We responded:
"Thank you, Tung-Keng for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Robert Brodhagen

September 13, 2024

5  out of  5
rating by Robert Brodhagen
"Karen Chow did a thorough review of my three policies and recommended improvements that also led to cost savings. Thank you."
We responded:
"Thank you, Rob so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Kai Yu kai0456

September 5, 2024

5  out of  5
rating by Kai Yu kai0456
"Very professional, fair pricing strategy and helpful in answering any question. Thanks!"
We responded:
"Thank you, Kai Yu for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Flora Guo

August 31, 2024

5  out of  5
rating by Flora Guo
"I asked Natalie to help me buy home insurance. She is professional. She provided good information and responded to me promptly. I am very grateful for her service."
We responded:
"Thank you, Flora so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Yeonny Chacha

August 30, 2024

5  out of  5
rating by Yeonny Chacha
"Natalie has been incredibly kind! Since I’ve recently immigrated and my English isn’t very strong, she has been very patient and helpful. I’m very grateful for that. Additionally, the email and phone consultations have been very prompt. Whenever I have a question, I receive a call or reply right away. I’d like to give her a perfect score for her kindness."
We responded:
"We love seeing reviews like this! Thank you, Yeonny for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Simon Ho

August 28, 2024

5  out of  5
rating by Simon Ho
"Ivan help me to conclude my homeowner insurance professionally. He is very helpful and respondlng to what I need with efficient. He is a highly recommended insurance agent."
We responded:
"Thank you, Simon for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Sapan Saxena

August 12, 2024

5  out of  5
rating by Sapan Saxena
"Natalie is awesome to find out the quick solution for my new car insurance concern. She took the <15 minutes to find the best quote for my new car in Redmond, and I'm super satisfied with her quick services."
We responded:
"Thank you, Sapan for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Xia Wan

Xia Wan

August 9, 2024

5  out of  5
rating by Xia Wan
"Ivan helped me to set up my home insurance with rental options. Process is quick and communication is clear. Highly recommend."
We responded:
"Xia, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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dongbin xu

August 7, 2024

5  out of  5
rating by dongbin xu
"Deliciated service and timely communication!"
We responded:
"Hello Dongbin. Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon!"
Profile photo of Eva Yu

Eva Yu

August 2, 2024

5  out of  5
rating by Eva Yu
"We just purchased a new home and quote for the insurance. Ivan and his team not only give us a reasonable quote but also explain all the details for me who has little idea of the insurance. Glad to have them and highly recommend!"
We responded:
"Thank you, Eva for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members like Ivan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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tianyi tang

July 23, 2024

5  out of  5
rating by tianyi tang
"Karen and her team are great! They provided good information and promptly responded to all my inquiries. They were also very thorough and paid great attention to minute details. Ana and Ivan were very friendly and very helpful. I’m glad to have Karen and her team take care of my insurance needs."
We responded:
"Thank you, Tom for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Profile photo of April Zhang

April Zhang

July 12, 2024

5  out of  5
rating by April Zhang
"Natalie is super nice, patient, and professional. She took the time to help us find the best quote for our rental property insurance in Lynnwood, and we're extremely satisfied with her services"
We responded:
"Thank you, April for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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YC YC

July 12, 2024

5  out of  5
rating by YC YC
"Ivan helped us find the most competitive rate for a car + home bundle, and patiently explained various options to us. Thank you!"
We responded:
"Hello YC. Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
Profile photo of Matthew Li

Matthew Li

July 12, 2024

5  out of  5
rating by Matthew Li
"I have known Karen and Ivan for many years. They consistently demonstrate exceptional professionalism in every aspect of their work. Their reliability and attention to detail set a high standard for others. Definitely, it’s one of the best insurance agencies in the Bellevue area."
We responded:
"Thank you, Matthew for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Aileen W

July 12, 2024

5  out of  5
rating by Aileen W
"Natalie Sit is extremely nice, patient and professional! She spent a lot of time answering my questions and getting the best pricing for me. She responds fast with great clarify. Highly recommend Natalie!"
We responded:
"Aileen, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Ken Tse

Ken Tse

July 11, 2024

5  out of  5
rating by Ken Tse
"Ivan was attentive and responsive. Provided excellent service for all our insurance policy needs. Highly recommend!"
We responded:
"Thank you, Ken for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we look forward to serving you again soon!"
Profile photo of A Boonyatarp

A Boonyatarp

July 11, 2024

5  out of  5
rating by A Boonyatarp
"I had an excellent experience with Ivan and Karen. They were quick to respond, always friendly, and maintained helpful communication throughout the process. They took the time to explain all the details thoroughly, ensuring I understood everything clearly. Highly recommend!"
We responded:
"Thank you, A for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Profile photo of Mei Lu

Mei Lu

July 10, 2024

5  out of  5
rating by Mei Lu
"I recently worked with Ivan Cho, a State Farm Insurance Agent, and I cannot recommend him highly enough. Ivan demonstrated exceptional professionalism, expertise, and a genuine commitment to meeting my insurance needs. Ivan took the time to thoroughly understand my situation . He patiently answered all my questions, ensuring I felt confident and well-informed about my options. His depth of knowledge about State Farm's products and the insurance industry, in general, was truly impressive. If you're looking for a reliable, knowledgeable, and client-focused insurance agent, I would recommend Ivan. He is a true professional who genuinely cares about clients' well-being."
We responded:
"Thank you, Mei for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Ganesh Surada

July 10, 2024

5  out of  5
rating by Ganesh Surada
"Ana from this office is very helpful in getting my home insurance and auto insurance. Would highly recommend :D"
We responded:
"Thank you, Ganesh for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"