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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yasmine M

May 25, 2026

5  out of  5
rating by Yasmine M
"This was my first time consulting with Karen’s team regarding my insurance policy. Vanessa is very patient and highly knowledgeable. I truly appreciate how she listens to feedback, adapts to challenges, and delivers professional recommendations. I had a great experience working with Vanessa!"
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Helen Zhu

May 23, 2026

5  out of  5
rating by Helen Zhu
"Vanessa Wei provided very good service."
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Shubham Awasthi

May 23, 2026

5  out of  5
rating by Shubham Awasthi
"Vanessa made the process feel easy. She helped me with selecting the right options. And answered all my queries in depth. She also helped me grab maximum benefit by coupling those bundles for renters insurance and auto insurance. And applying best possible discounts."
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Jamie and Mary Beth Parsons

May 19, 2026

5  out of  5
rating by Jamie and Mary Beth Parsons
"Lila Mesick of Karen Chow State Farm was a most competent assistant in helping me update my insurance for my new vehicle. I appreciate all she did to help me."
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Cong Duc Tran

May 12, 2026

5  out of  5
rating by Cong Duc Tran
"Lila has been incredibly responsive and easy to work with throughout the issue I requested. She’s always friendly, helpful, and quick to answer any questions I had. I really appreciate her great service and support!"
We responded:
"Thank you for recognizing Lila’s efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. Don’t hesitate to reach out anytime! "
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Sudhanshu Khoriya

May 11, 2026

5  out of  5
rating by Sudhanshu Khoriya
"I had a good experience with Statefarm and I worked with Lila who was very professional and made the whole process seamless . She also explained all the details of various services and offers which helped me make an informed decision"
We responded:
" Thank you, Sudhanshu, for the positive review! We are delighted to hear that you had such a great experience with Lila. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Li Li

May 7, 2026

5  out of  5
rating by Li Li
"Five star service Ivan Chau!!!! I had an EXCELLENT experience working with Ivan Chau. He is highly professional, knowledgeable, and always willing to take the time to explain my options clearly. He is responsive to my questions , patient throughout the process and genuinely focused on finding coverage that best met my needs. I would highly recommend him to anyone looking for reliable and trustworthy insurance guidance."
We responded:
"Thank you, Li, for the amazing review about Ivan! My team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Mike Jiang

April 28, 2026

5  out of  5
rating by Mike Jiang
"Karen is knowledgable and responsive and was a great help for my insurance needs"
We responded:
"Thank you so much, Mike, for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
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Claire Chen

April 21, 2026

5  out of  5
rating by Claire Chen
"I had a wonderful experience working with Lila. She has been incredibly helpful with both my auto and property insurance needs. She is always responsive, and able to find the best solutions. A very reliable agent!"
We responded:
"Thank you, Claire, for recognizing Lila's efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. Don’t hesitate to reach out anytime!"
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Cora Zhong

April 16, 2026

5  out of  5
rating by Cora Zhong
"Vanessa provided exceptional service throughout my entire insurance process. She is highly professional, extremely patient, and always attentive to my needs. She offered precise guidance and thorough answers to all my questions, making the whole experience smooth and reassuring."
We responded:
"Thank you, Cora, so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with Vanessa. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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M muneer

April 11, 2026

5  out of  5
rating by M muneer
"Lila"
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Lila and we would love to have you back soon!"
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Adam Garrett

April 7, 2026

5  out of  5
rating by Adam Garrett
"Vanessa was able to modify my car insurance policy with ease and in a timely manner. 👍"
We responded:
"We appreciate your feedback about our excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
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Jennifer Chen

April 6, 2026

5  out of  5
rating by Jennifer Chen
"I had a great experience working with Lila for my condo insurance needs. She was incredibly helpful, responsive, and made the entire process with State Farm smooth and easy to understand."
We responded:
"Thank you so much, Jennifer, for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with Lila. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Anonymous Review

April 3, 2026

5  out of  5
rating by Anonymous Review
"I called Karen Chow about a health insurance policy with State Farm, with whom I already have renter's insurance. She was very warm and helpful. She took all my info down, and the policy was active right away, as I wanted. Thank you Karen for making the experience so painless and enjoyable."
We responded:
"Thank you for recognizing our agency team’s efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. Don’t hesitate to reach out anytime!"
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Peng L

April 1, 2026

5  out of  5
rating by Peng L
"I was thinking about switching insurance company. Karen and team walked me through the process and gave me a competitive rate. They also spent a lot of time explaining different aspects while trying to save money for me. The whole process was very smooth. For the first time, I felt I have a relationship with my insurance agent, whom I can count on. Highly recommend."
We responded:
"Thank you, Peng, for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Jhonsen Djajamuliadi

March 31, 2026

5  out of  5
rating by Jhonsen Djajamuliadi
"Lila was incredibly helpful in guiding me through my condo insurance policy. She took the time to answer my questions in detail and clearly explain the policy wording and clauses, making everything much easier to understand. I really appreciated her patience and expertise—highly recommend working with her!"
We responded:
"Thank you, Jhonsen, for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Lila delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Sam Qi

March 27, 2026

5  out of  5
rating by Sam Qi
"西雅图的statfarm服务真的不错,价格优惠,工作效率也高。我推荐Snow Li,她的服务让我感到非常满意。"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Nicole Vuong

March 22, 2026

5  out of  5
rating by Nicole Vuong
"Like a good neighbor, Karen, Ivan and her team are trained to answer questions and explain everything in a very professional manner. This is the go to place for all your insurance needs."
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how my team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Jane Chang

March 20, 2026

5  out of  5
rating by Jane Chang
"Snow is an excellent insurance agent. She is professional, responsive and patient. In addition to her expertise, she is very friendly and easy to work with. I highly recommend her to anyone looking for a reliable agent."
We responded:
"Thank you, Jane, for the positive review! We are delighted to hear that you had such a great experience with Snow. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Mike Zhang

March 19, 2026

5  out of  5
rating by Mike Zhang
"Snow服务非常专业,耐心地把保险条款解释得很清楚,回复及时,有问题随时都能联系到她。办事效率高,态度好,非常专业,让人很放心,值得信赖!强烈推荐👍"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"
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Lu Wang

March 17, 2026

5  out of  5
rating by Lu Wang
"非常感谢Snow都帮助,保险价格降低了很多,cover反而更好了"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"
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Ziang

March 12, 2026

5  out of  5
rating by Ziang
"Great service from Snow. She is very responsive and helpful. Highly recommend working with her!"
We responded:
"Thank you for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Snow delivered for your policies! Thank you for trusting us with your insurance needs!"
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jerry zhu

March 12, 2026

5  out of  5
rating by jerry zhu
"Snow 是一名非常好和有耐心保修业务员,推荐State Farm 保险她们的保险业务员。"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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cindy. Hang Zhu

March 12, 2026

5  out of  5
rating by cindy. Hang Zhu
"I feel very lucky to have Snow as my insurance agent. She is very patient and professional. She always takes the time to answer my questions and follows up to make sure everything is clear. I really appreciate her help."
We responded:
"Thank you Cindy for recognizing our agency team’s efforts! We are proud to have a team dedicated to making your insurance experience as easy and clear as possible. Don’t hesitate to reach out anytime!"
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Penny Peng

March 11, 2026

5  out of  5
rating by Penny Peng
"Snow 的服务很好,每次打电话都很热心快速帮忙解决问题。"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"