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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Qi

March 27, 2026

5  out of  5
rating by Sam Qi
"西雅图的statfarm服务真的不错,价格优惠,工作效率也高。我推荐Snow Li,她的服务让我感到非常满意。"
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Nicole Vuong

March 22, 2026

5  out of  5
rating by Nicole Vuong
"Like a good neighbor, Karen, Ivan and her team are trained to answer questions and explain everything in a very professional manner. This is the go to place for all your insurance needs."
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how my team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Jane Chang

March 20, 2026

5  out of  5
rating by Jane Chang
"Snow is an excellent insurance agent. She is professional, responsive and patient. In addition to her expertise, she is very friendly and easy to work with. I highly recommend her to anyone looking for a reliable agent."
We responded:
"Thank you, Jane, for the positive review! We are delighted to hear that you had such a great experience with Snow. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Mike Zhang

March 19, 2026

5  out of  5
rating by Mike Zhang
"Snow服务非常专业,耐心地把保险条款解释得很清楚,回复及时,有问题随时都能联系到她。办事效率高,态度好,非常专业,让人很放心,值得信赖!强烈推荐👍"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"
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Lu Wang

March 17, 2026

5  out of  5
rating by Lu Wang
"非常感谢Snow都帮助,保险价格降低了很多,cover反而更好了"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"
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Ziang

March 12, 2026

5  out of  5
rating by Ziang
"Great service from Snow. She is very responsive and helpful. Highly recommend working with her!"
We responded:
"Thank you for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Snow delivered for your policies! Thank you for trusting us with your insurance needs!"
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jerry zhu

March 12, 2026

5  out of  5
rating by jerry zhu
"Snow 是一名非常好和有耐心保修业务员,推荐State Farm 保险她们的保险业务员。"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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cindy. Hang Zhu

March 12, 2026

5  out of  5
rating by cindy. Hang Zhu
"I feel very lucky to have Snow as my insurance agent. She is very patient and professional. She always takes the time to answer my questions and follows up to make sure everything is clear. I really appreciate her help."
We responded:
"Thank you Cindy for recognizing our agency team’s efforts! We are proud to have a team dedicated to making your insurance experience as easy and clear as possible. Don’t hesitate to reach out anytime!"
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Penny Peng

March 11, 2026

5  out of  5
rating by Penny Peng
"Snow 的服务很好,每次打电话都很热心快速帮忙解决问题。"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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Vio

March 9, 2026

5  out of  5
rating by Vio
"Thanks Vanessa for the service"
We responded:
"We appreciate your feedback about Vanessa's excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
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Ayushi Sharma

March 1, 2026

5  out of  5
rating by Ayushi Sharma
"I recently moved to Seattle and was searching for a good, affordable renters' insurance policy. Lila helped me increase the coverage from 100k to 300k without any rise in my monthly premiums! I wasn't aware of this, and she clearly explained all the benefits I could receive."
We responded:
"Thank you, Ayushi, for the positive review! We are pleased that you appreciated Lila's in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Sara Salem

February 28, 2026

5  out of  5
rating by Sara Salem
"Lila was amazing! Very responsive and answered any questions I had with clarity."
We responded:
"Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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lfm

February 27, 2026

5  out of  5
rating by lfm
"Lila & the entire team are a pleasure to work with!"
We responded:
"We appreciate your feedback about our excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
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Hanwen Liu

February 26, 2026

5  out of  5
rating by Hanwen Liu
"Fast, accurate, honest"
We responded:
"We’re grateful for your continued trust in State Farm. It’s always a pleasure serving you, and we look forward to supporting you for years to come!"
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Lisa Swihart

February 26, 2026

5  out of  5
rating by Lisa Swihart
"Lila was wonderful to work with. Quick, responsive, and very helpful. I recommend this agent’s office for insurance needs."
We responded:
"Thank you, Lisa, for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Lila and we would love to have you back soon!"
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Tony

February 26, 2026

5  out of  5
rating by Tony
"State Farm has always been very easy to work with, as I have been a client for more than 40 years. I have over the years stayed with Bellevue branch where I started and have 3 agent I worked with thru these years. Karen Chow is now my agent but recently I had the pleasure of working with Lila. She has been very pleasant and helpful with some changes and additions I have made to my coverages. She was able to explain what I would need, and moved the process very rapidly, while keeping me up to date. Thank you Lila for your rapid friendly and thorough service."
We responded:
"Thank you, Tony, for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Lila delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Feng Li

February 23, 2026

5  out of  5
rating by Feng Li
"Snow太棒啦!及时帮我们处理需要的资料!谢谢啦🥰"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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Samantha Spellman

February 19, 2026

5  out of  5
rating by Samantha Spellman
"We made some adjustments to our policy, and this was great customer service. Lila was very kind and understanding. She explained the process clearly and was very responsive. We really appreciate her support!"
We responded:
"We love seeing reviews like this! Thank you, Samantha, for your kind words about Lila's service. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Wenzhi

February 18, 2026

5  out of  5
rating by Wenzhi
"Snow was very professional, communicated clearly, and quickly resolved my issue, making me feel completely at ease!"
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Snow and we would love to have you back soon!"
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Eric T.

February 17, 2026

5  out of  5
rating by Eric T.
"I just switched to this agency from another agency because they are located closer to where I live. In my dealings with them so far, I have found them to be professional and responsive. A shout out in particular to Ana Volkava, who was very helpful in getting me a new policy I needed. Update: After dealing with this agency for quite some time now, I just wanted to add that they have always been very helpful whenever I’ve contacted them, whether to inquire about a new policy or an existing claim. Carlo Palaylay in particular has always been a pleasure to deal with—professional, friendly, and efficient."
We responded:
"Thank you, Eric for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Ted Falcon

February 16, 2026

5  out of  5
rating by Ted Falcon
"I have thoroughly enjoyed my initial dealings with Karen Chow and the friendly and efficient staff at her office. They are all easy to reach and quick to respond. I feel I now have the insurance that I need at as reasonable a cost as possible. I highly recommend Karen Chow and her kind office staff."
We responded:
"Thank you so much, Ted, for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Qinghai Lin

February 12, 2026

5  out of  5
rating by Qinghai Lin
"Snow 服务贴心,快速周到!"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Hongshan Ren

February 8, 2026

5  out of  5
rating by Hongshan Ren
"It’s so good"
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Daocheng Hu

February 8, 2026

5  out of  5
rating by Daocheng Hu
"Ivan good service"
We responded:
"Thank you for recognizing Ivan's efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. Don’t hesitate to reach out anytime!"
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Henry Dao

February 8, 2026

5  out of  5
rating by Henry Dao
"Good"
We responded:
"We’re grateful for your continued trust in State Farm. It’s always a pleasure serving you, and we look forward to supporting you for years to come!"