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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Qinghai Lin

February 12, 2026

5  out of  5
rating by Qinghai Lin
"Snow 服务贴心,快速周到!"
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Hongshan Ren

February 8, 2026

5  out of  5
rating by Hongshan Ren
"It’s so good"
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Henry Dao

February 8, 2026

5  out of  5
rating by Henry Dao
"Good"
We responded:
"We’re grateful for your continued trust in State Farm. It’s always a pleasure serving you, and we look forward to supporting you for years to come!"
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Jin He

February 8, 2026

5  out of  5
rating by Jin He
"Good service"
We responded:
"Thank you so much for your kind words! We really appreciate your positive review and look forward to serving you again soon."
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YUZHI LI

February 8, 2026

5  out of  5
rating by YUZHI LI
"Nice service"
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Fan Zhang

February 7, 2026

5  out of  5
rating by Fan Zhang
"Good"
We responded:
"We’re grateful for your continued trust in State Farm. It’s always a pleasure serving you, and we look forward to supporting you for years to come!"
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Chunlei Li

February 7, 2026

5  out of  5
rating by Chunlei Li
"Snow服务很热情"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Ying Lee

February 7, 2026

5  out of  5
rating by Ying Lee
"服务很好"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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Kai

January 30, 2026

5  out of  5
rating by Kai
"Snow 的服务真的特别特别好!了解客户的需求给出最正确的方案!"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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clayton foss

January 30, 2026

5  out of  5
rating by clayton foss
"Worked with lila on a auto policy.. likely the easiest person I've ever encountered regarding insurance in every way .."
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how my team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Nancylg Liu

January 29, 2026

5  out of  5
rating by Nancylg Liu
"非常非常感谢Snow的服务,让我更多地了解了这个State Farm保险并加入!谢谢!服务详细周到!温暖细心!谢谢!"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Mason Li

January 29, 2026

5  out of  5
rating by Mason Li
"I worked with Lila Mesick in the past 2 weeks, she is very professional, friendly and patient, provided me quotes very quickly, worked out all details efficiently and effectively. I am happy that I switched my insurance to Sate Farm!"
We responded:
"We’re grateful for your continued trust in State Farm. It’s always a pleasure serving you, and we look forward to supporting you for years to come!"
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addy rogers

January 23, 2026

5  out of  5
rating by addy rogers
"I worked with Carlo on Karen's team to update my auto insurance after moving back to Washington state from California. He helped me bundle my car with my parent's umbrella policy for the best possible rate and was very responsive to all my calls and emails."
We responded:
"Thank you, Addy, for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Carlo delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Wayne Weissman

January 23, 2026

5  out of  5
rating by Wayne Weissman
"Switched from a different homeowners policy to State Farm. Carlo was always available for my questions and saved me more than 50% of my old policy. He was great!"
We responded:
"Thank you, Wayne, so much for your kind words and we are so glad that you had a great experience with Carlo. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Thei Zervaki

January 23, 2026

5  out of  5
rating by Thei Zervaki
"Excellent customer service by Lila Mesick. My email was answered within hours, and my COI contract was attached as requested!"
We responded:
"Thei, thank you for taking the time out of your day to leave us a review! We love hearing about how Lila provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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CHENXI CAI

January 22, 2026

5  out of  5
rating by CHENXI CAI
"Snow is very warm and enthusiastic. She is always responsive, patient, and willing to help. The whole process was smooth and stress-free. Highly recommend this State Farm agent!"
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Snow and we would love to have you back soon! "
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song na

January 16, 2026

5  out of  5
rating by song na
"I had a fantastic experience working with Snow Li. She helped me set up both my auto and condo insurance with ease. Snow is incredibly professional, knowledgeable, and took the time to explain the details of my coverage so I felt confident in my choices. Highly recommend her for anyone looking for a seamless insurance process!"
We responded:
"Thank you for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated Snow's in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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A. ANTIC

January 15, 2026

5  out of  5
rating by A. ANTIC
"Great overall experience, customer care and friendly agents."
We responded:
"We appreciate your feedback about our excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
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Shanshan Hu

January 3, 2026

5  out of  5
rating by Shanshan Hu
"Got great rates for both auto and life insurance from State Farm and superb services. Special thanks agent Snow Li for numerous calls and explanations. Felt that I am in good hands!"
We responded:
"Thank you so much for your kind words about Snow! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon!"
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Don Brown

January 3, 2026

1  out of  5
rating by Don Brown
"Extremely predatory, I am not sure how they got my personal information. Do not contact me thnx"
We responded:
"Dear Don, Thank you for your feedback. We take privacy and data security very seriously and want to assure you that we only contact individuals who have provided their information through legitimate means. We were unable to locate your information in our system. If you believe there has been any mistake or unauthorized use of your information, please contact us directly at 425-440-0343 so we can investigate and address your concerns promptly. We appreciate the opportunity to clarify this matter. Best regards, Karen Chow Agent and Agency Owner "
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Dongkai Chen

January 1, 2026

5  out of  5
rating by Dongkai Chen
"Ivan Chau was incredibly responsive and efficient in helping me get an insurance quote. He turned everything around very quickly and took the time to compare options carefully. Thanks to his help, I was able to save nearly half of my annual insurance premium without sacrificing coverage. The whole process was smooth, clear, and stress-free. Highly recommend Ivan if you’re looking for fast service and real savings."
We responded:
"Thank you, Dongkai, for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated Ivan's in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Lai Bowe

December 29, 2025

5  out of  5
rating by Lai Bowe
"Snow非常有耐心,中英文服务都很到位,也很细心地帮我解释保险的保障内容和权益,让人很放心。以后有保险需求还会继续找她。"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Arries Rosal

December 24, 2025

5  out of  5
rating by Arries Rosal
"I had a great experience working with Carlo. He’s professional, knowledgeable, and took the time to clearly explain my coverage options so I could make informed decisions. The process was smooth, and I never felt rushed or pressured. I truly appreciate the excellent customer service and responsiveness. Highly recommend to anyone looking for reliable insurance support."
We responded:
"Thank you, Arries for recognizing Carlo's efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. Don’t hesitate to reach out anytime!"
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Seed Music

December 24, 2025

5  out of  5
rating by Seed Music
"I had an excellent experience with a teammate name Snow. She was very informative and also patience helping me to customize my policy to fit my business for the lowest premium. definitely will recommend to my friend and also switch my personal insurance with them."
We responded:
"Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
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Samantha Jones

December 24, 2025

5  out of  5
rating by Samantha Jones
"I can’t say enough positive things about Carlo! Insurance has been a pain in the past but he took the time to thoroughly explain my options and helped me choose coverage that made sense for me. I never felt rushed or judged, and all of my questions were answered clearly. His guidance made the process stress-free and gave me confidence that I’m properly covered. Thank you Carlo!"
We responded:
"Thank you, Samantha, for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Carlo delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"