State Farm® Insurance Agent Karen Chow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
b17t29w02
November 1, 2025
5
out of
5
rating by b17t29w02
"I recently switched to Statefarm and Ivan who is responsive and effective helped me get a bundled deal for my family’s insurance needs. So far I’ve been pretty satisfied with the service and hope it’ll stay this way."
余敏冰
October 31, 2025
5
out of
5
rating by 余敏冰
"Ivan非常值得推荐！他帮我处理了汽车, 房屋, 人寿保险，服务专业、耐心，而且解释得很清楚。回覆速度快，办事效率高，让我感到非常安心。如果你需要可靠专业的保险服务，强烈推荐他！"
Li Fiona
October 31, 2025
5
out of
5
rating by Li Fiona
"非常感谢Ivan 提供的专业有效率的服务，解除了我对保险方面的后顾之忧。 由衷地感谢，值得信赖！"
We responded:
"感谢您宝贵的评价和对我们的信任！我们的团队一直努力提供最优质的服务，很高兴知道我们达到了您的期望。感谢您选择State Farm!"
Vanessa L
October 31, 2025
5
out of
5
rating by Vanessa L
"We had many different coverage options I want to explore and Ivan patiently helped to compile the quotes and figure out the right option for us. Their price was competitive too and their service is awesome. Highly recommended!"
We responded:
"Thank you, Vanessa, for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated Ivan's professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Jieshi Mei
October 28, 2025
5
out of
5
rating by Jieshi Mei
"今天给State farm打电话，一个很好Agent叫Snow很有耐心的帮我。"
Jacob Kryca
October 27, 2025
5
out of
5
rating by Jacob Kryca
"Had a great experience with Karen and her team! I was able to get the insurance I needed at very reasonable price and timely manner."
We responded:
"Thank you, Jacob, for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
Grandpa Mark
October 25, 2025
5
out of
5
rating by Grandpa Mark
"We worked with Carlo Palaylay on updating our property insurance this year. Carlo was extremely helpful in determining what improvements needed to be added in order to come up with a reasonable basis for our current property value. He followed up on questions we had and gave us all the information we needed to make the right decisions. Thank you Carlo for your great help!"
We responded:
"Thank you, Mark, for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Carlo delivered for your decisions! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
MIA LEE
October 17, 2025
5
out of
5
rating by MIA LEE
"Snow 很有耐心，效率好，赞"
We responded:
"衷心感谢您的高度评价和对我们的信任！我的团队会持续向客户提供优质的服务，并希望可以成为客户们的长期伙伴！"
Kelvin Meeks
October 16, 2025
5
out of
5
rating by Kelvin Meeks
"Karen was my new agent, as of 2023, after my previous agent retired. I've been a State Farm customer going back to 1985 - and have always been very pleased with the *exceptional* quality of customer service. Karen's staff has continued that fine tradition. I highly recommend Karen Chow as your next insurance agent."
We responded:
"Thank you, Kelvin, for the amazing review! My team works hard to provide excellent customer service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. We look forward to supporting you for years to come!"
vikas nyamati
October 7, 2025
5
out of
5
rating by vikas nyamati
"Lila was great in assisting me to get a new auto insurance policy. She explained the details well and made it super easy for me to get onto State Farm insurance."
We responded:
"Thank you, Vikas, for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Lila and we would love to have you back soon!"
Li Mai
October 4, 2025
5
out of
5
rating by Li Mai
"I had an excellent experience working with Zoey at State Farm. She helped me find a better price for both of my family’s cars and made the entire process of switching insurance simple and stress-free. Zoey was knowledgeable, patient, and went above and beyond to make sure everything was handled smoothly from start to finish. I truly appreciate her professionalism and dedication. I would highly recommend Zoey to anyone looking for great coverage and outstanding customer service!"
We responded:
"Thank you for the positive review! We are delighted to hear that you had such a great experience with Zoey. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Hanson Wu
October 2, 2025
5
out of
5
rating by Hanson Wu
"snow姐人特别好，很有耐心的讲解所有的问题，以及讲解方案"
We responded:
"衷心感谢您的高度评价和对我们的信任！我的团队会持续向客户提供优质的服务，并希望可以成为客户们的长期伙伴！"
Kate Reinhard
October 1, 2025
5
out of
5
rating by Kate Reinhard
"Joseph touched base with me today about my car insurance and made sure everything was squared away after my move cross-country. He was so friendly, clear, and helpful in his communication. Highly recommend this office for car, life, or renter's insurance needs!"
We responded:
"Thank you, Kate, for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Bill M
October 1, 2025
5
out of
5
rating by Bill M
"I had a pleasure of working with Zoey. I was impressed with the level of professionalism, knowledge, and care she brought to the process. I was initially overwhelmed trying to understand the difference life insurance options available, especially the 20-pay life policy and how it compares to other types. Zoey took the time to clearly explain each policy, breaking down the pros and cons in a way that was easy to understand. Thanks to Zoey, I feel confident about the decision I made. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and truly puts clients first, I highly recommend reaching out to Zoey. She’s a true professional and an excellent representative of State Farm."
We responded:
"Thank you, Bill for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Zoey delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Fengxi Luan
September 30, 2025
5
out of
5
rating by Fengxi Luan
"Ivan&Snow，good services"
We responded:
"Thank you so much for your kind words about Ivan and Snow! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
Derek Lu
September 29, 2025
5
out of
5
rating by Derek Lu
"Nice working with Ivan, he's very nice and knowledgeable to help on my car and home insurance. Great experience, and also don't forget, great Price."
We responded:
"Thank you, Derek, for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Ivan and we would love to have you back soon!"
Elden
September 28, 2025
5
out of
5
rating by Elden
"Really pleasant experience while calling about life insurance. My agent Zoey provided really detailed information about how life insurance can benefit me and my family. She is especially helpful because Zoey is able to speak Mandarin and Cantonese which better helped my family understand the benefits of life insurance."
We responded:
"Thank you, Elden, for your kind words about my Agency! My team works hard to provide a great insurance experience in this diverse community with multiple languages and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Steve Vasconcellos
September 28, 2025
5
out of
5
rating by Steve Vasconcellos
"Worked with Joseph Parhusip. Amazing, timely, and worked hard to find applicable discounts while maintaining coverage."
We responded:
"We appreciate your feedback about our excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
Lynnann G
September 26, 2025
5
out of
5
rating by Lynnann G
"Karen Chow's State Farm always offers excellent customer service. Her team is great to work with and everyone has a positive attitude. I highly recommend Karen for your insurance needs"
We responded:
"Thank you so much, Lynnann for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
张义凯
September 26, 2025
5
out of
5
rating by 张义凯
"The best insurance I have , people are very nice and kind. Especially Lisa and snow. Mandarin available."
We responded:
"Thank you for your kind words about my Agency! My team works hard to provide a great insurance experience in this diverse community with multiple languages and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Paul Ng
September 25, 2025
5
out of
5
rating by Paul Ng
"This is long overdue but Karen and her team is nothing but AWESOME. I have gotten many quotes from different insurance companies and chatted with many customer service rep, none of them were as attentive as Karen and her team. They are great at what they do and they always put customer first. I highly recommend them for your insurance needs. Can't go wrong with Karen and her team. Thank You so much for helping with get the best possible rates for my auto and home insurance."
We responded:
"Thank you, Paul for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Michael Chou
September 24, 2025
5
out of
5
rating by Michael Chou
"Carlo is extremely helpful and made the experience very simple and clear. He is considerate and has helped me find discounts saving me some money."
We responded:
"Thank you, Michael for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Carlo and we would love to have you back soon!"
Jasmin
September 23, 2025
5
out of
5
rating by Jasmin
"We were recommended Ivan at Karen Chow by friend who had great experience with them. It’s the wisest option we have made during the new property purchase process. Their price is great and helped us checked few combinations to make sure we get the best deal. We also switched to State Farm for our primary residence which saved us $1200 dollars per year. Would definitely recommend them to other friends who have similar needs."
We responded:
"Thank you, Jasmin for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
David he
September 23, 2025
5
out of
5
rating by David he
"Chow is so kind and truly considerate of our needs. She patiently listened to us and thoughtfully designed a policy that really works for us. Later on, we will also consider adding life insurance."
We responded:
"We love seeing reviews like this! Thank you, David for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Adam Garrett
September 23, 2025
5
out of
5
rating by Adam Garrett
"Got back to me pretty quickly of the voice message I left and resolved the issue on the form perfectly. 👍"
We responded:
"We appreciate your feedback about our excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."