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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jing Zhou

July 1, 2026

5  out of  5
rating by Jing Zhou
"I have worked with Vanessa and she is knowledgeable and very helpful. Highly recommended !"
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Tina Su

July 1, 2026

5  out of  5
rating by Tina Su
"Vanessa was incredibly helpful throughout the entire process. We were on a very tight timeline, and she worked efficiently to get our insurance policy completed as quickly as possible. I know she was extremely busy and probably even worked extra hours to make everything happen for us, and we truly appreciate her dedication.

She was always patient, professional, and responsive. Before submitting the policy, she asked us to carefully review everything, answered all of our questions, made the requested changes promptly, and finalized everything very quickly.

Ivan was also incredibly helpful. Even though he was on vacation and wasn’t supposed to be working, he still took the time to help resolve our issues. That level of dedication and willingness to help truly meant a lot to us.

As customers, having a team like Vanessa and Ivan gives us great confidence and peace of mind. Their professionalism, responsiveness, and genuine commitment to their clients are outstanding.

Excellent customer service from start to finish. Thank you both for going above and beyond. Highly recommended!"
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qiaolu zhu

June 30, 2026

5  out of  5
rating by qiaolu zhu
"Impressive, a new car insurance, Vanessa help to make quote and insurance paper in short time before holiday, good job, recommend this insurance agent,"
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Rico Li

June 30, 2026

5  out of  5
rating by Rico Li
"Vanessa was amazing and super easy to reach. Helped me a lot with a very special situation to get my first auto insurance policy!"
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Jing Wang

June 30, 2026

5  out of  5
rating by Jing Wang
"Vanessa helped me with car insurance and house insurance. She is very knowledgeable, friendly and efficient!!"
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Colin

June 30, 2026

5  out of  5
rating by Colin
"Vanessa👍"
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Erin Wu

June 30, 2026

5  out of  5
rating by Erin Wu
"I had a great experience working with Vanessa from StateFarm! She was very patient, answered all of my questions, and carefully went over the policy details with me. She helped me find the best rate by bundling my homeowners and auto insurance and made the whole process easy and stress-free, especially as a first-time homebuyer. I truly appreciate her help and would highly recommend her to anyone looking for insurance!"
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Louis Ye

June 29, 2026

5  out of  5
rating by Louis Ye
"Venessa is really helpful in solving my requests and answering my questions."
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Jian Li

June 29, 2026

5  out of  5
rating by Jian Li
"Vanessa Wei provided very good service. She gave me very kind,patient, and professional feeling in the whole process. I redmmend her!"
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Jim Zhan

June 9, 2026

5  out of  5
rating by Jim Zhan
"First time with the team and had an excellent experience working with Lila. She was very professional and helped to share the various options and the associated premiums in a very transparent way and I decided to switch both home and auto insurances to State Farm. Thank you and highly recommended!"
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Wang Tim

June 3, 2026

5  out of  5
rating by Wang Tim
"Definitely recommend this to people in need of major coverages.Karen Chow and her teammate were very patient and informative to clients about various insurance options,Vanessa
addressed my concerns with professionalism and explained how quotes can bring changes in auto policy. Even though my current out of pocket is a bit higher but as time go by it will be reduced with good driving records.Thank you State Farm for having such above and beyond agents."
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BELLA BAI

May 27, 2026

5  out of  5
rating by BELLA BAI
"Vanessa is the best"
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Yasmine

May 25, 2026

5  out of  5
rating by Yasmine
"This was my first time consulting with Karen’s team regarding my insurance policy. Vanessa is very patient and highly knowledgeable. I truly appreciate how she listens to feedback, adapts to challenges, and delivers professional recommendations. I had a great experience working with Vanessa!"
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Helen Zhu

May 23, 2026

5  out of  5
rating by Helen Zhu
"Vanessa Wei provided very good service."
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Shubham Awasthi

May 23, 2026

5  out of  5
rating by Shubham Awasthi
"Vanessa made the process feel easy. She helped me with selecting the right options. And answered all my queries in depth. She also helped me grab maximum benefit by coupling those bundles for renters insurance and auto insurance. And applying best possible discounts."
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Jamie and Mary Beth Parsons

May 19, 2026

5  out of  5
rating by Jamie and Mary Beth Parsons
"Lila Mesick of Karen Chow State Farm was a most competent assistant in helping me update my insurance for my new vehicle. I appreciate all she did to help me."
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Cong Duc Tran

May 12, 2026

5  out of  5
rating by Cong Duc Tran
"Lila has been incredibly responsive and easy to work with throughout the issue I requested. She’s always friendly, helpful, and quick to answer any questions I had. I really appreciate her great service and support!"
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Sudhanshu Khoriya

May 11, 2026

5  out of  5
rating by Sudhanshu Khoriya
"I had a good experience with Statefarm and I worked with Lila who was very professional and made the whole process seamless . She also explained all the details of various services and offers which helped me make an informed decision"
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Li Li

May 7, 2026

5  out of  5
rating by Li Li
"Five star service Ivan Chau!!!! I had an EXCELLENT experience working with Ivan Chau. He is highly professional, knowledgeable, and always willing to take the time to explain my options clearly. He is responsive to my questions , patient throughout the process and genuinely focused on finding coverage that best met my needs. I would highly recommend him to anyone looking for reliable and trustworthy insurance guidance."
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Mike Jiang

April 28, 2026

5  out of  5
rating by Mike Jiang
"Karen is knowledgable and responsive and was a great help for my insurance needs"
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Claire Chen

April 21, 2026

5  out of  5
rating by Claire Chen
"I had a wonderful experience working with Lila. She has been incredibly helpful with both my auto and property insurance needs. She is always responsive, and able to find the best solutions. A very reliable agent!"
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Cora Zhong

April 16, 2026

5  out of  5
rating by Cora Zhong
"Vanessa provided exceptional service throughout my entire insurance process. She is highly professional, extremely patient, and always attentive to my needs. She offered precise guidance and thorough answers to all my questions, making the whole experience smooth and reassuring."
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M muneer

April 11, 2026

5  out of  5
rating by M muneer
"Lila"
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Adam Garrett

April 7, 2026

5  out of  5
rating by Adam Garrett
"Vanessa was able to modify my car insurance policy with ease and in a timely manner. 👍"
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Jennifer Chen

April 6, 2026

5  out of  5
rating by Jennifer Chen
"I had a great experience working with Lila for my condo insurance needs. She was incredibly helpful, responsive, and made the entire process with State Farm smooth and easy to understand."